OUR CANCELLATION POLICY
Your appointments are very important to the HA team but we understand that sometimes schedule adjustments are necessary. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services.
Our appointments are confirmed by email 3 days in advance. The Cancellation Policy allows us the time to inform our standby clients of any availability, and to keep the HA team members’ schedules filled, thus providing better services for everyone. If after reviewing this policy you have any questions or concerns, please call 416-792-8223 or email email@example.com directly.