OUR CANCELLATION POLICY
Hair Artisans has a strong commitment to providing excellent products and services to all of our clients. Your appointments are very important to the HA team. They are reserved especially for you. Nonetheless we understand that sometimes schedule adjustments are necessary. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services.
Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment you booked weeks ago. The Cancellation Policy allows us the time to inform our standby clients of any availability, and to keep the HA team members’ schedules filled, thus providing better services for everyone. If after reviewing this policy you have any questions or concerns, please call 416-792-8223 or email firstname.lastname@example.org directly. The new policy will go into effect immediately and replaces all prior policies. This policy was posted May 24, 2014.